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Repair, Configuration, and Installation

Repair on hardware and software, time and materials, warranty and non-warranty work, unless otherwise specified.

All service calls will go through City's ISD Help Desk at 768-2930.  ISD must issue a workorder number before the order can be released.

Departments: Various

Contract Expires: June 30, 2010

Dell 

  Vendor Notes
Primary TIG  
Secondary Jamal U. Jalal Can only perform non-warranty work

 

Hewlett-Packard: Warranty Work 

  Vendor Notes
Primary Computer Corner  
Secondary Holmans  

 

Hewlett-Packard: Non-Warranty Work 

  Vendor Notes
Primary Computer Corner  
Secondary Jamal U. Jalal  
Tertiary Holmans  

Gateway 

  Vendor Notes
Primary Integrity Networking  
Secondary Jamal U. Jalal Can only perform non-warranty work
Tertiary Computer Corner Can only perform non-warranty work

 

PC & Printer Setup

City Standard PC Setup

  1. Unpack and assemble PC/laptop components.
  2. Complete standard Windows setup with City standard settings.
  3. Install and configure additional City standard client software (if not included on shipped image).
  4. Attach to City network and complete workgroup specific implementation tasks including additional software installation and/or configuration requiring a network connection as supplied by ISD.
  5. Transfer user data from existing PC to new PC.
  6. Physically replace user PC with new equipment.
  7. Receive sign-off from user.
  8. Notify ISD of completion

City Standard Printer Setup

  1. Unpack and assemble printer components.
  2. Install printer cartridge.
  3. Attach to City network and configure.
  4. Return configuration info to ISD

Vendor Information

 Computer Corner

 

Contact & Contract Information Pricing Information

4410 Menual NE
Albuquerque, NM  87110

Contact

Cheryl Ortega
O: (505) 881-2333 x.1126
C: (505) 907-3221
E: cortega@compcorner.com

www.compcorner.com

Time & Materials per the following rates:

Monday - Friday

8:00 a.m. - 5:00 p.m.     $59.00 / hour
5:00 p.m. - 10:00 p.m.   $84.00 / hour
10:00 p.m. - 8:00 a.m.   $139.00 / hour

Saturday

8:00 a.m. - 5:00 p.m.     $84.00 / hour
5:00 p.m. - 8:00 a.m.     $139.00 / hour

Sunday

8:00 a.m. - 5:00 p.m.     $74.00 / hour
5:00 p.m. - 8:00 a.m.     $139.00 / hour

Holidays: $175.00 / hour

Parts Pricing: Cost plus 15%

Response Time: 1 - 5 hours

Installation & Configuration

PCs and Printers: $75.00 per unit

 Holmans

 

Contact & Contract Information Pricing Information

Contact

Michael Villella, Sales / Gov. Contract Manager

Computer Corner, Inc.

4410 Menaul NE

Albuquerque, NM 87110

505-881-2333 fax 505-881-1300

 

Time & Materials per the following rates

Monday - Friday

8:00 a.m. - 5:00 p.m.    $105.00 / hour
5:00 p.m. - 10:00 p.m.  $180.00 / hour
10:00 p.m. - 8:00 a.m.  $250.00 / hour

Saturday & Sunday

8:00 a.m. - 5:00 p.m.    $200.00 / hour
5:00 p.m. - 8:00 a.m.    $250.00 / hour

Holidays:  $300.00 / hour

Parts Pricing: Cost plus 20%

Response Time: 8 business hours

Installation & Configuration

PCs & Printers: $95.00/hour

Minimum 1 hour charge. Maximum 2 hours

Integrity Networking

 

Contact & Contract Information Pricing Information

4601 Columbine NE
Albuquerque, NM  87113

Contact

Patricia Anglada
O: (505) 294-7747 
C: (505) 563-4922
E: panglada@integrityns.com

Eugene Santucci
O: (505) 294-7747
C: (505) 563-4918
E: esantucci@ingrityns.com

www.integrityns.comLeaving www.cabq.gov, click for disclaimer

PO# 690145

SPD2008-035-KD - Master ResolutionAbout PDF Files

Contract Expires: July 5, 2008

NM SPA 70-000-00-D4024Leaving www.cabq.gov, click for disclaimer

  Per state price agreement.

Jamal U. Jalal

 

Contact & Contract Information Pricing Information

9615 Lagrima De Oro
Albuquerque, NM  87111

Contact

Jamal U. Jalal

P: (505) 362-0912
E: j_jalal@comcast.net

PO# 690811

OEP2008-183-KD - Master Resolution

Time & Materials per the following rates

Monday - Friday

8:00 a.m. - 5:00 p.m.    $55.00 / hour
5:00 p.m. - 10:00 p.m.  $80.00 / hour
10:00 p.m. - 8:00 a.m.  $140.00 / hour

Saturday & Sunday

8:00 a.m - 5:00 p.m.     $80.00 / hour
5:00 p.m. - 8:00 a.m.    $140.00 / hour

Holidays: $150.00 / hour

Parts Pricing: Cost plus 15%

Response Time: 24 hours

Installation & Configuration

PCs & Printers: $75.00 / unit

Technology Integration Group (TIG)

 

Contact & Contract Information Pricing Information

2731 Broadway Street NW, Suite F
Albuquerque, NM  87107

Contact

Robert Taylor, Account Executive

P: (505) 830-8080
E: robert.taylor@tig.com

www.tig.comLeaving www.cabq.gov, click for disclaimer

PO# 690808

OEP2008-184-KD - Master Resolution 

Time & Materials per the following rates

Monday - Friday

8:00 a.m. - 5:00 p.m.    $70.00 / hour
5:00 p.m. - 10:00 p.m.  $105.00 / hour
10:00 p.m. - 8:00 a.m.  $140.00 / hour

Saturday & Sunday

8:00 a.m. - 5:00 p.m.    $105.00 / hour
5:00 p.m. - 8:00 a.m.    $140.00 / hour

Holidays: $140.00 / hour

Minimum 1 hour.
Billed in increments of 0.25 hours.
Travel time is billable at same rate

Parts Pricing: Cost plus 20%

Response Time: 1 - 2 hours

Installation & Configuration

PCs:        $90.00 / unit
Printers:  $45.00 / unit