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City Of Albuquerque > IT Services > System List  

System List

Modify settings and columns
  
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Sort by AttachmentsUse SHIFT+ENTER to open the menu (new window).
Creation ProcessFilterModification ProcessFilterRemoval ProcessFilter
Bank Of America (EAGLS)Use SHIFT+ENTER to open the menu (new window).

Bank of America software for purchasing cards.

Userid is setup by AUS team for this Access.   

If a user needs the web site..it is:

https://www.eagls.bankofamerica.com/html/login_frame.html

BudProUse SHIFT+ENTER to open the menu (new window).
Primary will setup the userid
Secondary will give authorization.
Building PermitsUse SHIFT+ENTER to open the menu (new window).
This only needs setup from the Primary person.
None.
This only needs removal from the Primary person.
CAPSUse SHIFT+ENTER to open the menu (new window).
Application setup 1st on Mainframe.
Application security is setup by Secondary person.
None.
Both Primary and Secondary person for removal of userid.
Cash Book/RemoteUse SHIFT+ENTER to open the menu (new window).
Primary person sets up the application.
Secondary person sets up the security.
None.
Primary and Secondary person removes access.
ChameleonUse SHIFT+ENTER to open the menu (new window).
CIS OtherUse SHIFT+ENTER to open the menu (new window).
CIS Solid WasteUse SHIFT+ENTER to open the menu (new window).
City Operator Permits (COPS)Use SHIFT+ENTER to open the menu (new window).
Cognos Police ReportsUse SHIFT+ENTER to open the menu (new window).
Communicator (LCS)Use SHIFT+ENTER to open the menu (new window).
Setup the user account for LCS then pass to Tech Support for install.
 
 
COPSUse SHIFT+ENTER to open the menu (new window).
CPTS (Capital Projects)Use SHIFT+ENTER to open the menu (new window).
Primary person sets up the userid in the application on Mainframe.
Secondary person gives the authority rights in the application.
Both Primary and Secondary person removes userid.
CRM 311 AccessUse SHIFT+ENTER to open the menu (new window).
CRM HelpDesk AccessUse SHIFT+ENTER to open the menu (new window).
ERPUse SHIFT+ENTER to open the menu (new window).
FileNetUse SHIFT+ENTER to open the menu (new window).
  • User submits a request.
  • If user is not the authorized user for mainting their Department's FileNet licenses it goes to that contact for approval.
  • If approved the account is created.
Same process as Creation.
  • Request to remove is submitted.
  • User is removed from FileNet.
Fleet FocusUse SHIFT+ENTER to open the menu (new window).
GISUse SHIFT+ENTER to open the menu (new window).
Lotus NotesUse SHIFT+ENTER to open the menu (new window).
Configuration sheet received from Department with request for email account.
User ID assigned/verified by Tony Leyba following policy.
Lotus Notes account created.
Department contact notified (usually by email) when the account is created.
Normally need to contact client to configure Notes for them too.
Typically Help Desk ticket and/or Config Sheet is required to request user email account modifications. 
Help Desk ticket if it is simple demographic modifications (e.g. phone number change, name change)
Config sheet required if there is a department/division change.
Tech Support needs to be notified to update Service Center profile.
Notified by HR of terminations regularly (I believe it's monthly).  Tony Leyba opens a help ticket with the terminations list and we disable Novell, AD, Outlook and Lotus Notes accounts for anyone on the list.
MARSG/PFINUse SHIFT+ENTER to open the menu (new window).

PFIN/MARSG -- Activity #'s (ranges are okay) and Fund #'s. A brief description of the tasks to be performed in PFIN/MARSG.

example:Ordering supplies...or department personnel paying bills..or purchasing clerk. PO's SPO's..A/R's..A/P's..Inventory and Purchasing...If possible provide an example of another userid that has the same access.

Novell Access/ApplicationsUse SHIFT+ENTER to open the menu (new window).
Configuration sheet received from Department with request for Novell account.
User ID assigned by Tony Leyba following policy.
Novell account created.
Department contact notified (usually by email) when the account(s) is created.
Typically Help Desk ticket and/or Config Sheet is required to request user account modifications. 
Help Desk ticket if it is simple demographic modifications (e.g. phone number change, name change)
Config sheet required if there is a department/division change.
Tech Support must be notified to update Service Center profile.
Notified by HR of terminations regularly (I believe it's monthly).  Tony Leyba opens a help ticket with the terminations list and we disable Novell, AD, Outlook and Lotus Notes accounts for anyone on the list.
OtherUse SHIFT+ENTER to open the menu (new window).
PESTUse SHIFT+ENTER to open the menu (new window).
Police Info (PI)Use SHIFT+ENTER to open the menu (new window).
PONEUse SHIFT+ENTER to open the menu (new window).
TiburonUse SHIFT+ENTER to open the menu (new window).
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