IDM DT/WS 4.0.2 Fix Pack Readme: IDM-4.0.2-004
Copyright IBM Corporation 2008. All Rights Reserved.

Contents

About this Fix Pack
Product Compatibility
Installation, migration, upgrade, and configuration
Requirements
Install an IDM Desktop Fix Pack
Install a FileNet Web Services Fix Pack
Install a FileNet Web Services Client (ActiveX Client) Fix Pack
Redirect Web Clients to the Download page
Silent install from the Web Server
Install from the Web Client machine
Install Outside In 8.1.9 (optional)
Uninstall this Fix Pack
Limitations, problems and workarounds
Product Fix history
Contact customer support
Notices and Trademarks

About IDM-4.0.2-004 fix pack

This document provides information about IDM Desktop and Web Services 4.0.2 fix pack 004.

Product Compatibility

For information on product compatibility, refer to the IDM Desktop, Web Services, and Open Client Compatibility & Dependency Matrix.

Installation, migration, upgrade, and configuration

Support Documentation

You can find a copy of the latest IDM Desktop documentation including the Before You Install v 4.0.2, and IDM Desktop, Web Services, and Open Client Release Notes (Known Issues) v 4.0.2 on the IBM Customer Service and Support web site for FileNet customers.

NOTE:
Search is enabled in the help system only if you have installed it as a web site on a web server that supports Java™ applications.

Requirements

See the FileNet IDM Desktop, Web Services, and Open Client Compatibility and Dependency matrix for information on requirements, supported service packs, and certification history.

Web Services and all clients must have the same Fix Pack level.

Certifications

Microsoft Update Rollup 1 (Version 2) for Microsoft Windows 2000 SP4 is certified as of fix pack IDM 4.0.0-002.

CS 5.4 Fix Pack 2 is certified as of fix pack IDM-4.0.0-006.

IS 4.0 SP4 Fix Pack 3 and ISTK 4.0.40 Fix Pack 3 is certified as of fix pack IDM-4.0.0-009.

Microsoft Windows 2003 Active Directory is certified as of fix pack IDM-4.0.0-009.

Microsoft Internet Explorer ActiveX changes (KB 912945) are certified as of fix pack IDM-4.0.0-009.

Stellent's Outside In Viewer Technology software, version 8.1.5 is certified as of fix pack IDM-4.0.1-001. Installation is optional.

Microsoft Internet Explorer 7.0 is certified as of fix pack IDM-4.0.1-003.

IS 4.0 SP5 Fix Pack 1 and ISTK 4.0 SP5 Fix Pack 1 is certified as of fix pack IDM-4.0.1-004.

Microsoft Windows 2003 SP2 is certified as of fix pack IDM-4.0.1-005.

Microsoft Windows Vista is certified as of fix pack IDM-4.0.1-007.

Adobe Reader 8.1.0 is certified as of Fix Pack IDM-4.0.1-008.

IS 4.1 and ISTK 4.1 are certified as of Fix Pack IDM-4.0.1-008.

IS 4.1 and IS 4.1.1 are certified with IDM Desktop/Web Services SP2.

Microsoft Windows XP SP3 is certified as of Fix Pack IDM-4.0.2-004.

Microsoft Windows 2008 Active Directory is certified as of Fix Pack IDM-4.0.2-004.

Install an IDM Desktop Fix Pack

  1. Stop all applications running on the workstation.
  2. Double-click the downloaded Fix Pack file to extract the installation package.
  3. Locate and run setup.exe. The Setup program upgrades the current configuration.
  4. Restart the workstation.

Install a FileNet Web Services Fix Pack

  1. Stop all applications running on the Web server.
  2. Double-click the downloaded Fix Pack file to extract the installation package for the Web server.
  3. Locate and run setup.exe. The setup program upgrades the current configuration and all Web client download packages.
  4. Restart the Web server.

Install a FileNet Web Services Client (ActiveX Client) Fix Pack

Redirect Web Clients to the Download page

If a Fix Pack contains Web client software changes, the Web administrator can redirect Web clients to the Download page to install the new file or files.

  1. Install the latest FileNet Web Services Fix Pack.
  2. Determine the Fix Pack file version as follows:
    1. On the Web server, navigate to ..\IDM\fnpost.dll.
    2. Right-click the file and select Properties.
    3. Click the Version tab, and make note of the 4-part version number. This version number will change after applying each Fix Pack.

      The version number consists of the release number and a timestamp. The 4-part number for the 4.0 base release is "400, 2005,124,1343" where:

      400 is the release
      2005 is the year
      124 is the 124th day of 2005
      1343 is 13:43 on a 24-hour clock
  3. On the Web server, open ..\IDM\Web\IDMWS\global.asa in a text editor.
  4. Locate the minimum version statement in global.asa

    Application("IDMWS_RequiredVersion") = "400,2005,0,0"
  5. Replace the version number in global.asa with the version number from fnpost.dll obtained in step 2c.

After this, each time a Web client connects to Web Services, the client controls are compared with the IDMWS_RequiredVersion in global asa. If the client's file version is older, the Download page displays and the Web client can upgrade to newer files. 

Silent install from the Web server

  1. Install the latest FileNet Web Services Fix Pack. This upgrades the Web client packages in the ..\idm\idmws\download directory.
  2. See the topic "Silent Install and Upgrade" in the FileNet Web Services Administrator's Help for information on using SMS to perform "push" installs of Web client software.

Install from the Web Client machine

It is not necessary to have previously installed a Web client package.

  1. From a Web client, access a Web server that is equipped with the latest Fix Pack.
  2. Click the Utilities button on the Utilities panel.
  3. Select the currently installed Web client package, or, if this is a new installation, select any package.
  4. Scroll to the bottom of the screen and click Continue with download.
  5. Follow the instructions to complete the download.
  6. Locate and run the downloaded file to install the Web client.

Install Outside In 8.1.9 (optional)

Stellent's Outside In Viewer Technology software, version 8.1.9 is available as of fix pack IDM-4.0.2-004. This version fixes several DTSes. If you wish to install, copy the outsidein819.zip file to a local drive and unzip all files to the installation directory on each client PC, by default:

C:\FileNet\IDM

Uninstall this Fix Pack

Once this Fix Pack is installed, the process cannot be reversed.

Limitations, problems and workarounds

IDM support on Windows Vista

IDM is supported on Windows Vista as of fix pack IDM 4.0.1-007. For information on using FileNet IDM Desktop on Windows Vista, please see the Technical Bulletin for Windows Vista.

Changes required for ‘LDAP IS Vulnerability while writing custom applications using IDM Objects for LDAP users

All the client applications built on top of IDM will have to perform the following steps while using LDAP authentication to logon to IS Library with new IS fix pack IS 3.6 ESE SP1 Fix Pack 16/IS 4.0 SP5 Fix Pack 2 applied (carrying IS fix for DR 197994):

  1. Authenticate with the LDAP server. To authenticate with LDAP server use the ‘Authenticate' method of FNLDAPLib.ILDAPSess class. It takes the real user credentials, distinguished name/UPN suffix and Session ID. This method returns the LDAP token.

E.g. LDAPLib.Authenticate(UserId, Passwd, LDAPDn, SessionId, LDAPToken)

Public Overridable Function Authenticate(ByVal vUserID As Object, ByVal vPassWd As Object, ByVal vDN As Object, ByVal vKeyId As Object, ByRef pvEncrypt As Object) As Boolean

  1. Call the ‘Get_CredentialNew' method of FNLDAPLib.ILDAPSess class. This takes the LDAP token and Session ID as input and returns the LDAPised user name (LDAP/username), new hashed password and has an input/output parameter which will hold the value of Fully Qualified Distinguished Name (FQDN) of the user. Client applications will be required to save this FQDN as a session variable which can be used to logon to another IS library with the same LDAP credentials.

E.g. LDAPLib.Get_CredentialNew(Token, Key, LibSysType, LDAP_DN, FnUserName, FnPasswd)

Public Overridable Function Get_CredentialNew(ByVal vEncryptID As Object, ByVal vKeyId As Object, ByVal SysType As FNLDAPLib.idmSysTypeOptions, ByRef pvLdapDN As Object, ByRef pvUID As Object, ByRef pvPwd As Object) As Boolean

Set Session(“LDAP_DN”) = LDAP_DN

  1. Attempt logon to the Library with the user name and new hashed password.
  2. If the logon fails, call the ‘Get_Credential' method of FNLDAPLib.ILDAPSess class. This takes the LDAP token and Session ID as input and returns the LDAPised user name (LDAP/username) and old hashed password.

E.g. LDAPLib.Get_Credential(Token, Key, LibSysType, FnUserName, FnPasswd)

Public Overridable Function Get_Credential(ByVal vEncryptID As Object, ByVal vKeyId As Object, ByVal SysType As FNLDAPLib.idmSysTypeOptions, ByRef pvUID As Object, ByRef pvPwd As Object) As Boolean

  1. Logon to the Library with the user name and new hashed password.
  2. If the logon fails, Logon error message can be thrown.

Changing the Regional Options settings using the Control Panel

This problem can be overcome by changing the default 'Context' setting for numerals under the 'Digit Substitution' drop-down combo box while using the Arabic locale. To change the default 'Context' setting, perform the following steps:

If you are using Windows 2000, then perform the following steps:

  1. Click Start>Settings>Control Panel>Regional and Language Options.
  2. Select the Numbers tab.
  3. From the Digit Substitution drop-down list box, choose National and click OK.

If you are using Windows XP Professional/Windows 2003, then perform the following steps:

  1. Click Start>Settings>Control Panel>Regional and Language Options.
  2. Switch to the Regional Options tab and click Customize to display the Customize Regional Options dialog box.
  3. Click the Numbers (tab) and choose National from the Digit Substitution drop-down list.
  4. Click OK.

Also, the default way that any text box takes input in Windows is LTR (Left to Right). For Arabic Locale, the text box can be set to take input from RTL (Right to Left). To set the RTL (Right to Left) settings, press Right Shift key + Ctrl key while keeping the cursor on the text box. Similarly, to change back to the default Windows LTR (Left-to-Right) settings, press Left Shift key + Ctrl key while keeping the cursor on the text box.

Installing KB articles

The following are the suggested steps to install IDM, if Microsoft KB articles has to be installed. (For more details, refer to ecmdb#752578 in Product Fix history):

  1. Install IDM DT 4.0.
  2. Install IDM DT 4.0.1.
  3. Install IDM DT 4.0.2.
  4. Install KB patches.
  5. Install IDM DT 4.0.2 patch 4.

The following steps are not recommended to install IDM, if Microsoft KB articles have to be installed:

Case 1:

  1. Install KB.
  2. Install IDM DT 4.0.

Case 2:

  1. Install IDM DT 4.0.
  2. Install KB.
  3. Install IDM DT 4.0.1.

Note: This fix is given to address the issues of Microsoft KB articles for the future GA releases of IDM. It is not verifiable on IDM DT/WS 4.0.2 patch 4.

Suggested steps to install IDM DT/WS 4.0.2 patch 4 with OutsideIn8.1.9

  1. Install IDM DT/WS 4.0.2 patch 4.
  2. Install OutsideIn8.1.9 bundled with patch 4. (For details, refer to Install Outside In 8.1.9 (optional) section.)
  3. Restart the system.

Creating new registry key entry

The steps to manually create the new registry key value under the Config folder are as follows:

  1. Click Start>Run.
  2. Type regedit and click OK.
  3. Click HKEY_LOCAL_MACHINE>Software>FileNet>IDM>Config.
  4. Click Edit>New>DWORD Value to add a new registry key under Config folder.
  5. Type HideNLSIndexes and press ENTER.
  6. Double-click HideNLSIndexes.
  7. Set the value to 1 and click OK.

Product Fix history

The following abbreviations are used:

The following table list the product fixes in this fix pack.

FixPack_IDM_4.0.2.004

ecmdb # APAR #
Affects
Area
Lib
Description
380318
-
DT/WS
IDM Find
IS

User was unable to increment the IDM Find document ID value greater than 2147483647 using the arrow key.

555883
-
DT
Application Integration - DT Office
ALL

When IDM DT 4.0 was installed for Office 2007, some of the FileNet menu commands got unavailable in PowerPoint. The Save toolbar button in Excel did not get removed, even after IDM DT was uninstalled.

664266
-
DT
Logoff
ALL

Logon window appeared when user logged off from the library in Windows explore mode.

686291
-
WS
Web viewing
IS

When the user opened a multi-segment document, the navigator window and then the magnifier window, and tried to magnify a part of the image, the IDM viewer crashed.

740027
-
DT/WS
Application viewer
ALL

SetDefault button in the Annotation properties dialog box got invisible when the back color in the Style tab was changed.

751060
PJ33402
DT/WS
Application viewer
ALL

An error "80041a0f = Wrong File Format" appeared, when the user was trying to open a document from the IS library. The document was getting opened from the local machine and the CS library. Note: This fix requires installation of OutsideIn8.1.9 bundled with patch 4. For more details, refer to Suggested steps to install IDM DT/WS 4.0.2 patch 4 with OutsideIn8.1.9.

751496
PJ34177
DT/WS
Application Find
IS

When the user selected 3000 or more documents for deletion in IS, deletion failed after deleting around 2500 documents.

751499
PJ33724
WS
Web viewing
IS

"Internal 500" error appeared, when the user tried to retrieve and view an image from the IS Library (that does not exist).  

752578
PJ33432
DT/WS
Setup Desktop
IS

Registration step of IDM installation was interrupted when KB patches of Microsoft Windows were installed (KB933566). For more details, refer to Installing KB articles.

752646
PJ34081
DT/WS
Web API
ALL

DocContent.dll failed to recognize a valid LogonID in the sample application.

752835
PJ33995
DT/WS
Application Find
ALL

When the user searched (Advanced) by the f_docnumber, user was unable to copy and paste by right clicking in the value field.

756228
PJ33763
DT/WS
IDM Miscellaneous
IS

Local print of scanned documents was producing extremely large fonts, whereas viewing the documents produced the applied fonts.

758466
PJ33802
DT/WS
Application viewer
ALL

User was unable to view the documents of Office 2003 or earlier, after installing Office 2007.

760263
-
DT/WS
COM Objects
CS

idmDocState.idmDocCanReclaim returned true, even when the corresponding document version were Offline (Non-Reclaimable).

760405
PJ33968
DT/WS
Application viewer
ALL

The DoPrint method was going back to default settings and not retaining the user settings on LocalPrint object from IDMViewerCtrl with IDM DT 4.0.1.

761471
-
DT/WS
IDM Miscellaneous
ALL

FileNet Neighborhood was crashing while the document that has a custom class of MVP date field was added.

761553
PJ34037
DT/WS
Application viewer
IS

Panagon Viewer Find Now did not return the document, although an existing document ID was provided.

762029
PJ34321
DT
Add Document Wizard
IS

User requested to hide the FNP_ARCHIVE and FNP_CLIPID index fields, so that during drag and drop via thick client (IDM DT), the user would not be able to enter any data to this field. Note: This fix requires a new registry key entry under the Config folder. For more details, refer to Creating new registry key entry.

767033
PJ34080
DT/WS
Application viewer
ALL

On updating the properties of a document by changing an index field date type, the user got the error: "The value [mm/dd/yyyy] is invalid. [IndexFieldName] requires a date/time data type."

768116
PJ34349
DT
IDM Miscellaneous
ALL

On Windows Vista, the error "Access is denied" was encountered when the user tried to create a shortcut from a stored search in FileNet Neighborhood.

768203
PJ34156
WS
Setup Web Server
ALL

The registry was corrupted whenever FnLCache.exe was run.

768324
PJ34176
DT/WS
Application Explorer
ALL

The user was unable to change date/time custom property, when the time was 12:00:00 a.m.

769910
PJ34512
WS
Web Miscellaneous
CS

User was unable to add a document that had a Finnish character, to a document class.

770086
PJ34263
DT/WS
Application viewer
ALL

Values in Excel file were not getting displayed correctly when viewing with IDM Viewer. Note: This fix requires installation of OutsideIn8.1.9 along with patch 4.

770661
PJ34795
DT/WS
COM Objects
ALL

When using Sample Toolkit IDMAxCtrl, the TIF images were not getting displayed correctly. Note: This fix requires recompilation of IDMAxCtrl sample application after the installation of patch 4.

771125
-
DT/WS
Application Explorer
ALL

When the property window of a document that has a Date property was opened and closed, a popup "Flagged property requires a value" appeared.

772186
PJ35075
DT/WS
COM Objects
CS

CS query failed in COM+ applications after one-off (test fix) patch 1004 was installed.

775158
PJ34612
DT
Application Find
ALL

Vista users required write permission to access the program files directory with Advanced IDM Find.

777680
PJ34654
DT/WS
Application Find
ALL

Whenever the user tried to change an index value from a committed document, an error was encountered.

778874
-
DT/WS
Application Find
ALL

The property update specifically with Date index failed in IDMDT 4.0.2 with any fix pack installation.

785802
-
DT/WS
IDM Configure
IS

Able to open/save the annotations of IS documents through Shortcut, even after deleting the IS library from IDM Configure.

FixPack_IDM_4.0.2.003

ecmdb # APAR #
Affects
Area
Lib
Description
268006 
-
DT/WS
Advanced Find
IS

While inserting Condition row in IS or DS, it disables Text View Icon button and the Text View remains accessible as a menu option.

359220
-
WS
Application Integration
CS

While editing folder name using special characters like >,<.%,#,or by using comma or dot, is re-adding the folder name on alternatively clicking of security tab.

360217
-
WS
Login
ALL

Size of the error message window keeps on increasing with clicking of the back and forward arrow keys in library name.

360693
-
DT
Application Integration
IS

When a word document is added to IS library with template legal.dot, error was prompted.

360699
-
DT
FileNet Menu
IS

All FileNet menu items get disappeared from the menu once an add operation is complete from MS Word using legal.dot.

368895
-
DT/WS
IDM Viewer
ALL

When trying to view a password protected document using IDM Viewer that shows different error messages on thick and thin clients.

371211
-
DT/WS
Folder security
IS

The alignment gets differently for READ,WRITE and EXECUTE/APPEND in Folder security.

375216
-
DT/WS
Function
-

The color of the messages in Log Spy could not be changed.

388285
-
DT/WS
IDM Viewer
CS

Getting error in IDM Viewer when using "View" or "Open" to see a blank document stored in CS.

388331
-
DT/WS
Document Class
CS

User is not allowed to change the document class without filling in the required custom property fields in CS library.

388554
-
DT/WS
About Qmaintenance
-

Build number & version was not shown in About Qmaintenance when user logs on with Unified user.

392134
-
WS
Document Class
CS

JavaScript Error was displayed when user tried to access the properties of a document that does not exists.

393353
-
DT/WS
Document Properties
IS

In case of IS library, on clicking document properties tab, the cursor was positioned at incorrect place.

393367
-
DT/WS
About Qmaintenance
-

The About Qmaintenance dialog box in Qmaintenance was not showing HFP number.

554441
-
DT/WS
IDM Configure
CS

Checked out documents does not show red tick in search results.

745227
PJ33364
DT/WS
Repository
IS

txt documents with MM (caps) with the first characters in IS repository would not be read.

746181 
PJ33670
DT/WS
Registry key
IS

FnLCache.exe corrupts DefaultAccessPermission registry key.

749887
-
DT/WS
IDM Find
ALL

Error Message is not displaying correctly on IDM Find when repeating/second time clicking on 'Find Now/Find Count'.

749773
-
DT
Custom Class
CS

User is unable to add document in case of custom class. Add/Document wizard and FileNet Neighborhood were vanishing also.

750660
-
WS
Archive documents
CS

Archive documents were getting deleted.

750807
-
DT/WS
CS Document Properties
CS

Without changing anything, if click OK of CS Document's Properties dialog, which has title as space, we get the "Flagged Property Title requires value" error.

752289
-
DT/WS
IDM Find
ALL

When performing search using Date fields, an unexpected error message was appearing in IDM Find.

753234
-
DT/WS
IDM Find
ALL

"Grid View" and "Grid and Text View" buttons were in disabled state on "IDM Advance Find">"Search Template Designer" dialog.

753335
PJ35074
DT
Application Integration
CS

Getting error message when launching Excel after installation of IDM DT 402.

753855 
-
DT
Data property
ALL

While updating a date property causes a popup: "The value "39553.79809028" is invalid. Date requires a date/time data type" and got failed.

754910
PJ33664
DT
Custom property
CS

End user cannot enter a value in a date/time custom property after upgrading Desktop to 4.0.2-fix pack 2.

755476
PJ33994
DT/WS
Search
IS

After the installation of IDM 4.0.2 fix pack 2, the simple search without criteria takes between 5 and 10 minutes to complete and show-up the result windows (100 results).

757003
PJ33723
DT/WS
IDM Find
IS

There was a performance delay when searching from IDM Find.

759299
PJ33996
DT
Custom property
CS

When adding a document to CS5.5 library, customer saw the error when tabbing out a Date/Time type custom property.

760205
PJ33873
DT/WS
IDM Find
-

While attempting to change the property value of a date field on an image within IDM Find, get the following error "The value '38365' is invalid. <Index name> requires a date/time data type".

FixPack_IDM_4.0.2.002

ecmdb # APAR #
Affects
Area
Lib
Description
000688
-
DT
Application Integration
CS

In a fresh Office Integration, Add-Ins and Insert properties feature were not functioning properly. Users were unable to add the Property to Word document and got an error and even the title of the message box behaved improper.

268032
-
DT/WS
IDM Find Application
ALL

The application was displaying tool tips for toolbar icons that were inactive or unavailable.

363411
-
DT/WS
IDM Find Application
ALL

In Advanced Search, clicking Cancel caused the partially entered search criteria to disappear throwing an error "This search was modified, do you want to save changes before continuing?".

363488
-
DT/WS
Explorer Integration
-

IDM Desktop was unable to show full name of Document class consists of maximum length 32 Characters.

363532
-
DT/WS
Explorer Integration
CS

An error message appeared while finding a CVL value associated with any MVCP property in CS Libraries. 

368854
-
DT/WS
IDM Config
CS

Security setting of the published document was not same as that of folder, if folder setting is selected in IDM Preference.

370397
-
DT/WS
IDM Config
 

"Save As" button remained disabled for selecting single preference option in Export Preferences dialog.

370432
-
DT/WS
IDM Find
CS

While login to any CS library and launch IDM Find application, the Shortcut keys for <Find Searches> and <Find Documents> were not working.

370960
-
DT/WS
IDM Viewer
ALL

In the Display Option - normal, darker, lighter, enhance modes were not selected/marked in IDM Viewer Image menu through Thin Client for tiff documents. The user could not interpret which option was currently selected.

373913
-
DT/WS
Explorer Integration
CS

In CS library, incorrect FNI-Shortcut-Files from a document`s version list for two or more than two version were created.

384599
-
DT/WS
Application Integration
ALL

Application Integration in Thick client failed to check out office document to unmapped network drive.

386972
-
DT/WS
Explorer Integration
CS

"Remove from folder" and "Delete" message confirmation appeared many times if "No" was selected.

387391
-
DT/WS
IDM Find Application
ALL

"Find More" button got disappeared from the status panel of IDM Find Window after restoring window from minimized state.

387395
-
DT/WS
IDM Config
 

IDM Configure got crashed on entering an invalid value for extension in preferences.

389114
-
DT
IDM Viewer
ALL

Magnifier window displayed a colored image when it was modified to a Black and White image.

391284
-
DT/WS
Web App
CS

Finish button did not get disabled when document pages were removed from the Add document dialog.

391549
-
WS
Web App
CS

Microsoft VB Script runtime error was displayed when tried to check-out a document that did not exist.

554355
-
DT
IDM Find Application
-

On Vista while Launching IDM Find application threw error message - Fail to update system registry in upgrade scenario (when Win XP SP2 with any combination of IDM DT up to patch 5 upgraded to Win Vista and installing patch 06.).

554442
-
DT/WS
Explorer Integration
ALL

Close button of Show Members dialog box in Security tab was not working properly.

662556
-
DT/WS
Explorer Integration
-

The About FileNet option in Help menu of all the applications was showing 4.0.1 instead of 4.0.2. The IDM Find template window Help >About FileNet shows 4.0.0 instead of 4.0.2.

663907
-
DT/WS
Explorer Integration
CS

While using IDM DT 4.0a on Vista, the document cannot be checked out using documents shortcut. Scenario is same with Open, Checkout and Open, Copy to, Copy and Open, Copy, Send, Print, Publish, Archive, Permanent, Deindex and properties.

664175
-
DT/WS
Explorer Integration
ALL

Garbage values were concatenated while giving title to a document during Document add wizard in IS or CS lib.

Example: While adding a document and give title to it by changing the class, the font in the title text-box is changed to some garbage font and some part of the name string concatenates on every key press.

Also, the application behaves abnormally and gets hanged, resulting into a crash of IDM Desktop. This scenario is reproducible on both IS and CS library.

669575
-
DT
Application Integration
-

After installing IDM DT 4.0.2, Office 2007 document format (.docx, xlsx, pptx) were not present in 'File of type' drop down box which could be used to select the type of document to open in Word 2007, Excel 2007 and PowerPoint 2007.

743321
PJ35077
DT/WS
IDM Explorer
ALL

Add Document wizard drop down lists displayed garbage characters when installed on Vista.

750641
-
WS
WS Homepage
ALL

The Copyright message was not updated with 2008.

746158
PJ35073
WS
Web Browse  

The fix "DeletePageFromMemory" did not work anymore after Patch 3 for IDMWS 401.

746266
PJ33237
WS
Web Browse
CS

Localization issue is Web Services 3.3.0-28 / Content Services 5.4 and Internet Explorer 7.

748001
-
DT/WS
IDM Find
 

IDM Find Window is overlapping with FileNet Neighborhood window in Vista Machine.

749990
-
DT
 
CS

Users were unable to add compound document and got an error message "Validation failure".

750000
-
DT
IDM Find Application
IS

In FileNet Neighborhood>right click on IS library>Find and after the logon, when simple find and entering some special (invalid) characters in the document ID field, the Error message displayed click OK, which was displaying Twice.

750036
-
DT
Explorer Integration
CS

While adding the compound document into the library, it was not asking whether it should be added as compound document or single document.

750143
-
DT
IDM Viewer
IS

IDM Viewer got closed with the preference Multiple Viewer Windows.

750227
-
DT/WS Help About  

Help>About dialog was showing wrong build number and build date when accessed from FileNet Neighborhood.

751285
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DT/WS
Dev Help
 

"What's new in 4.0.2" topic was not in the IDM DT/WS Developer's help.

FixPack_IDM_4.0.2.001

ecmdb # APAR #
Affects
Area
Lib
Description
000676
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DT/WS
IDM Viewer
All

Apply button disabled when text area is entered in the annotation.

388287
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DT/WS
IDM Viewer
All

A Group3 compression image appears stretched when viewed through IDM Viewer.

661974
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DT
IS Document Property
IS

In the IS Security Tab, adding User/Group not listed in the pick list is not displaying an error.

662933
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DT
IDM Viewer
IS

Annotations applied to one pane of a split document, does not get displayed on the other pane.

686380
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DT
Logon
IS

If the Use operating system credentials for logon in IS Preferences setting is enabled in IDM Desktop, logging in as a user that isn't imported into the IS Library displays a junk value.

686388
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DT/WS
IDM Viewer
All

In the Annotations dialog box, clicking Apply followed by Cancel does not save the changes made.

686390
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DT/WS
IDM Viewer
All

Clicking a location in the Highlight dialog-box enables the Apply button even though no changes are made to the location.

686949
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DT
Queue Maintenance
IS

The application is unable to retrieve Queue data if the Max to retrieve field is left empty.

741193
PJ35072
DT/WS
IDM Viewer
All

Users are unable to use shortcut keys while viewing a Web 2.0 document on Web 4.0.

However, as a workaround, you may make a registry change under Config folder on the client machine.

1. Browse to HKEY_LOCAL_MACHINE\Software\FileNet\IDM click Config folder.

2. Choose Edit New → DWORD Value and label it as "EnableShortCut" (without quotes), and press ENTER.

3. Double-click EnableShortCut key and set its value to 1.

Customers using Web 2.0 Pages must copy viewer.exe, viewer2.exe, and fncontrols.exe from X:\FileNet\IDM\Web\IDMWS\Redist\Download and paste them under the X:\FileNet\IDM\Web\IDMWeb\download folder. Replace X: with the drive letter assigned to the drive FileNet IDM is installed.

744551
PJ35076
DT
IDM Find Application
IS

IDM Find returns correct document lists with wrong information at status bar for documents in multiples of 50.

747730
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DT
IDM Viewer
IS

Annotation applied on one pane of a split document does not display on the other available pane.

Contact customer support

For information about contacting customer support:

  1. Navigate to the Information Management support page here.www.ibm.com/software/data/support
  2. Select the appropriate IBM FileNet product from the "Select a category" list.
  3. From the Product Support page, click Flash 8 Oct. 2007: How to get support for IBM FileNet products.

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