Dear City Coworkers,
I was interviewed for an article for the International Employee Assistance Professional Association, Nov.17, 2018, EAP Newsbrief Online Magazine.
I wanted to share it with you as a reminder the EAP is just a phone call away, and we want to help you with any issue you may be struggling with.
For an appointment, please call (505) 768-4613.
There is nothing more important than employee health.
Happy Holidays, and thank you for your service, Julia
EA Professional Spotlight
Name: Dr. Julia Bain, LPCC, NCC, CEAP
Position: EAP Manager, City of Albuquerque
What do you like best about working in employee assistance?
Working with people in a city of over a half-million citizens is an honor. Being part of the City team, where everyone is a public official, is much bigger than simply providing counseling. It is making a contribution to a whole town, a system where not only the employees value work, but they are also contributing to the place where they live with their families. EAP, with this component of public service, is extremely meaningful to me each and every day I have the privilege to serve.
What was your first job in employee assistance?
Twenty-seven years ago, I began working for the City of Albuquerque, with no prior experience. After I was hired, my supervisor told me they were impressed with my background, which included working on a psychiatric ward, a group home for homeless and convicted felons, and a 24-hour residential facility for women in recovery.
I thought to myself, “What an opportunity it would be to help people who are well enough to have careers and can suit up and show up.” There were over 100 applicants for the position, and I am still grateful it was given to me.
What is the most challenging part of your job?
Practicing acceptance when employees or family members feel defeated. The difficult reality of suicide, homicide, psychiatric inpatient status, inability to recover from substance misuse, inability to function at work because of illness, and death of a client due to accident or illness, are all very challenging. There are so many fantastic people with important lives that are cut short. Those outcomes never get easier to live with.
What inspires you?
Being a humble part of lives that do change because of courage, people who take chances due to bravery, who leave abusive relationships in spite of the risks of retaliation, or who face injury or death. People who live through pain and suffering, who believe in their ability to overcome whatever obstacles they are facing, inspire me on a daily basis.